Solar Operations

Tonian provides an industry-leading, full scope O&M Service, so you can relax knowing your plant is being well-cared for. Our O&M division is entirely focused on managing all facets of solar O&M service. The team’s program for preventative maintenance and regular maintenance reports are agreed upon with clients before starting with each project. Our re-active maintenance response times are some of the fastest in the business. We offer a 24-hour emergency response line every day of the year and a site optimization service to ensure your site is running as efficiently as it can.
We possess industry leading expertise in design, operations, and maintenance for utility scale solar. Our services extend beyond traditional O&M to include critical spare parts sourcing, site restoration services, and reengineering of existing facilities to improve efficiency and reduce operating costs. We have the technical knowledge, experience and resources to deliver industry leading service to the solar industry. Our production and uptime guarantee means you can rely on sites to perform to their designed specification with performance above 99%.

With solar sitting on the horizon of unprecedented expansion, we work together with our members to create the right regulatory and business environment to take solar to the next level. We’re committed to offering a high-quality service at a fair price. Through a combination of hard work, technical know-how, professionalism and transparency, we seek to look beyond the immediate O&M requirements of solar parks to understand and mitigate the long-term issues that could impact their performance and value. We work to the very highest quality standards to ensure the best possible results and returns.

For each solar site under management, you will be provided with a direct line to an account manager, who will handle the day-to-day workings of your site and be the first point of contact for any issues. We don’t believe you should have to wait for information or updates.

Full O&M Service

Operations

We at Tonian provide full, turnkey O&M service with NERC compliant 24/7 monitoring, holistic availability, and DC heath guarantees. We have robust experience with the generations of PV equipment and manufacturers and understand the ins and outs of preventative and corrective maintenance.

Additionally, we have the necessary expertise and certifications to perform sophisticated Aerial IR and analyze the collected data to drive actionable insights. We specialize in solving complex owner issues. Where others might turn away, we don’t shy away from difficult problems.

Full O&M Services

  • Availability & DC Health Guarantees
  • 24/7 Operations & Monitoring
  • NERC Compliance Program
  • Advanced Reporting & Analytics
  • Corrective and Preventative Maintenance
  • Module Washing
  • Vegetation Management
  • Aerial IR
  • Energy Forecasting
  • Alarm Management
  • Outage Coordination
  • Utilities/ Grid/ Transmission Operator Coordinator
  • On Demand Field Technician Dispatch

Complex Owner Issues

  • Underperforming Site Analysis
  • Site Turn-Around Program
  • Site Restoration Services
  • Full Plant Repower
  • Parts Supply
  • Warranty Management

Advanced Inverter Work

  • Warranty and Non-Warranty Repairs
  • Retrofits and Upgrades
  • Underperformance Verification
  • Complex Remediation
  • Inverter Repower / Replacement